Never miss another call, or another lead
We Are Monad builds AI voice agents for UK businesses: agents that answer the phone, book appointments, qualify leads and handle first-line support 24/7, in your tone of voice, and hand off to a human when it matters. Try one now: the demo on this page is live.
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Calls last up to 30 seconds and need microphone access.
What a voice agent changes
Every call gets answered in the first ring, in your tone of voice, and the ones that need a person reach one with the context attached.
Available 24/7
Never miss a call. Your voice agent is always ready to answer, day or night, ensuring no lead is left behind.
Consistent quality
Deliver perfect on-brand messaging every time. No bad days, no fatigue, just professional interactions.
Instant scalability
Handle one call or one thousand simultaneously. Scale your support capacity instantly without hiring more staff.
Where it earns its keep
Most teams start with one of these, then add the next once the first is paying for itself.
Customer support
Answer FAQs, troubleshoot issues, and route complex cases to human agents only when necessary.
Appointment booking
Seamlessly schedule meetings and appointments directly into your calendar during the conversation.
Lead qualification
Engage inbound leads immediately, ask qualifying questions, and prioritise high-value prospects.
How we build and tune your agent
First agent live in two to three weeks, then tuned from real call transcripts.
Discovery
We analyse your call volumes and common queries to identify the best opportunities for automation.
Build and train
We build and train your agent with your specific knowledge base, tone of voice, and business rules.
Launch and refine
We launch your agent, integrate it with your phone system, and refine it with ongoing optimisation.
Voice agents: common questions
Answer inbound calls, answer common questions from your knowledge base, book and reschedule appointments into your calendar, qualify leads with a few questions, send follow-up texts or emails, and transfer to a person with a summary when the call needs one.
We recommend the agent says so, briefly and warmly, at the start. Callers accept it when the agent is fast, accurate and can reach a human. Hiding it is where trust breaks.
Setup covers your knowledge base, call flows and integrations, then a monthly fee covers minutes, monitoring and tuning. Compared with a part-time receptionist or an outsourced call centre, the payback period is usually short; we will show you the numbers for your call volume on the first call.
It works with your existing number via SIP or a new number, and integrates with Google and Outlook calendars, Cal.com, HubSpot, Pipedrive, Zendesk, Freshdesk and most CRMs and ticketing tools through their APIs.
Yes, with the right design: call recording consent, data residency in the UK or EU, redaction of sensitive data, and clear escalation rules. We have delivered in fintech (Hubpay) and can walk you through the controls.
A first agent handling one use case, such as appointment booking, is typically live in two to three weeks.
Hear it handle a real call
Book a free scoping call to hear how a voice agent can work for your specific use case.
No commitment. Live demo included.