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We Are Monad

Privacy Policy

Effective Date: 13th October 2026

We believe in clarity and respect - for your ideas and your data. This policy explains how We Are Monad (trading as Pixel Bucket Ltd, Co. No. 09229110) handles your information with the integrity and care you deserve.

Your privacy is fundamental to how we operate. We are committed to protecting it in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

We Are Monad (Pixel Bucket Ltd) acts as both a data controller and data processor. When you visit our site or reach out to us, we control the data you share. When we build custom solutions for you, we may process data on your behalf to deliver those services effectively.

2. What we collect

We believe in data minimalism. We only collect what is necessary:

  • Your name and contact details (email, phone) so we can talk.
  • Technical data like your IP address to keep things secure.
  • Website usage and interaction data, as explained in section 9.
  • Information you choose to share with us via forms or discovery calls.

3. How we collect it

Data flows to us naturally when you:

  • Fill out a form on our website to start a conversation.
  • Send us an email.
  • Collaborate with us on a project.
  • Interact with our digital tools and services.

4. How we use it

We use your data to serve your goals:

  • To answer your questions and explore how we can help.
  • To deliver the high-quality services we promised.
  • To keep our website secure and running smoothly.
  • To understand website usage and improve our services.
  • To comply with our legal obligations.
  • To send you relevant updates, but only if you’ve explicitly asked for them.

5. The legal basis

We process your data based on clear legal grounds:

  • Consent: You gave us the green light to process it.
  • Contract: We need it to fulfill our agreement with you.
  • Legal Obligation: The law requires us to handle it.
  • Legitimate Interest: It helps us improve our services and grow responsibly, without overriding your rights.

6. Who we share it with

We respect your trust. We don’t sell your data. We may share it with trusted partners who help us operate (like secure hosting or payment providers), but only under strict confidentiality agreements that protect you. For free concepts, see section 7 for the specific providers. Section 9 explains website usage data shared with Microsoft through Clarity.

7. Free clickable concepts

Our Start a project form has an optional tick box, “Build me a free clickable concept”. If you do not tick it, nothing in this section applies to you.

What we process. The brief you give us (your project description, who will use it, the three things it must do, and any website or brand colours), your name, company, email address, phone number and budget, and a hashed version of your IP address. We record that you ticked the box and which version of our acceptable use terms you saw.

Why. To build the concept, to check that your request fits our acceptable use terms, to limit abuse and cost, and to follow up with you about your project. Our legal basis is your consent for the concept, and our legitimate interest in keeping the service safe for abuse prevention.

How. Your brief is read by AI models to design the concept. The concept uses sample data only. We only send the private link to an email address you have confirmed.

How long. We keep concepts and the briefs behind them for 30 days, then delete them. If you ask us to delete yours sooner, we do it straight away: write to privacy@wearemonad.com. The enquiry we receive by email is a normal enquiry and follows the retention period in section 10.

Who processes it for us. These sub-processors handle concept data:

  • OpenRouter, which routes requests to AI models, and the model hosts it routes to, including Anthropic and Z.ai. We only use hosts that work under zero data retention, so they do not keep your brief or the output.
  • Vercel, for hosting, Blob storage, Workflow and Sandbox.
  • Neon, for the database.
  • Resend, for email.

8. International transfers

In a connected world, data sometimes travels. If your data moves outside the UK (e.g., to a server in the US), we ensure it’s protected by robust legal safeguards and international standards.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and understand how our website is used. Some cookies are essential for the site to function, while others help us analyze site usage and deliver relevant content.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

You also have the option to opt out of the collection of your personal data in compliance with GDPR. To exercise this option, please visit https://www.rb2b.com/rb2b-gdpr-opt-out.

You can manage your cookie preferences through our cookie consent banner, which appears when you first visit our website. You can change your preferences at any time using “Privacy settings” in the footer.

Microsoft Clarity

We use Microsoft Clarity to analyse website interactions, including page visits, clicks and scrolling. Its behavioural metrics, heatmaps and session replays help us understand which services interest visitors and improve the website. Clarity uses first- and third-party cookies and similar tracking technologies to collect usage data, which is shared with Microsoft.

Clarity loads after you allow analytics (measurement) in our consent settings. We pass your analytics and marketing preferences to Microsoft, including subsequent changes or withdrawal of consent. For details of Microsoft’s data collection, use and protection, read the Microsoft Privacy Statement.

10. Retention

We value tidiness. We only keep your data as long as we genuinely need it - usually for the duration of our partnership, or up to seven years for legal and accounting records.

11. Your rights

You remain in control of your information. You have the right to:

  • Request a copy of the data we hold on you.
  • Correct anything that’s inaccurate.
  • Ask us to delete your data (where legally possible).
  • Withdraw your consent at any time.

If you feel something isn't right, you can contact the Information Commissioner’s Office (ICO) at https://ico.org.uk.

12. Security

We treat your data with the same care we treat our own code. We use strong technical measures and best practices to protect it from loss, misuse, or unauthorized access.

13. Changes

We may update this policy as our business evolves. Check back here for the latest version - transparency is key.

14. Talk to us

Have questions or concerns? We’re here to listen. Reach out directly:

Email: privacy@wearemonad.com

Registered Address: 71-75 Shelton Street London WC2H 9JQ United Kingdom