Interfaces people understand without a manual
We Are Monad researches, designs and builds software people actually use: user research and information architecture, wireframes and prototypes, a UI and design system your developers can build from, and usability testing that catches the problems before launch, not after. Design is delivered in Figma, and our own engineers can build it too.
Most of these are not the problems they look like
A feature shipped and nobody used it. Support tickets keep asking the same question a screen should have answered. A form loses half its people at step three. Meetings argue about opinions because nobody has watched a real user try the thing. Each of these is a design problem wearing a different costume, and each one is fixable before it gets expensive.
What we do
Six ways we get from a confused interface to one people use without being told how.
User research and discovery
Watching real users try to do the thing, not guessing what they want. Interviews, observation and analysis that tell us where the product actually loses people, before we draw anything.
Information architecture and user flows
Getting the structure right before anything is drawn: what goes where, how someone moves from one step to the next, and what the shortest path to the outcome looks like.
Wireframes and prototypes
Something clickable to argue with before it is expensive to change. We test the flow and the logic first, then move to how it looks.
UI design and design systems
A set of components your developers can build from, not a picture of a screen: typography, colour, spacing and states, defined once and reused everywhere.
Usability testing
Five people, real tasks, and the list of what to fix. We run this before launch and again after, so decisions are based on what people did, not what they said they would do.
Design that gets built
We hand designs to our own engineers, or work alongside yours, so nothing gets lost in the handover from Figma to production code.
See how we build custom softwareWhy teams pick us for design work
Plenty of agencies can hand over a Figma file. Fewer can ship what is inside it.
We design and build
The same team that draws the interface can also ship it in React, Next.js or React Native. Designs are scoped against what is actually buildable, so they survive contact with the code.
Research with the people who use it
We designed the Skillable dashboards for Carlsberg by sitting with the managers who would use them, sketching and testing with real users before a line of production code was written.
Accessibility is part of the work
Keyboard navigation, contrast and screen readers are checked against WCAG as we design, not bolted on as an audit once the product has shipped.
Measured by adoption, not applause
We agree what we are trying to move, such as completed tasks or support tickets on a specific screen, and test against real users before launch. A good review meeting is not the evidence.
How a design project runs with us
Small steps, real users early, and something clickable before anything is expensive.
Week 1
Understand
Research with real users, a look at what support tickets and analytics already tell us, and agreement on what the design needs to achieve.
Weeks 2 to 3
Sketch and prototype
Wireframes and a clickable prototype for the flows that matter most, so the structure is settled before the visual design begins.
Week 4
Test with users
Five or more people attempt real tasks on the prototype. We fix what breaks before it becomes expensive to change.
Ongoing
Design system and build
A component library your team can build from, handed to your developers or built by ours, with the same team available as questions come up.
Frequently asked questions
Design we have shipped
Real projects, from research through to a product people use.
Find out whether your product needs a redesign or three fixes
Bring the screen or the flow that is causing the most trouble. In one free call we will tell you what is actually wrong, what it would take to fix, and what to do first.
No commitment • Honest answer either way